Transparency. Protection. Trust.
At HealthBridge MX, we are dedicated to providing a safe, ethical, and legally compliant experience for all our patients. Please review the following important legal documents that govern the use of our services and help you understand your rights and responsibilities.
1. Terms & Conditions
This document outlines the rules for using our website, booking services, and working with HealthBridge MX. It covers:
- Definitions of roles and responsibilities (patient, provider, coordinator)
- Scope and limitations of our services
- Refund and cancellation policies
- Communication standards and consent
- Governing law jurisdiction (Mexico and North America)
→ Read Full Terms & Conditions
2. Privacy Policy
We take your privacy seriously. This policy explains:
- What personal and medical data we collect and why
- How your data is securely stored and protected
- Who may access or receive your information (e.g., partner clinics)
- Your rights to access, correct, or delete your personal information
3. Patient Informed Consent Agreement
Prior to treatment, all patients must review and sign an informed consent form. This agreement includes:
- Description of the proposed medical procedure(s)
- Risks, benefits, and alternatives explained
- Consent to receive treatment in Mexico by licensed professionals
- Acknowledgment that HealthBridge MX coordinates care but does not provide medical services directly
→ View Sample Informed Consent
4. Disclaimer
This clarifies that:
- HealthBridge MX is a medical tourism facilitator, not a medical provider
- All medical treatments are performed by independent licensed clinics and hospitals
- Medical outcomes cannot be guaranteed
- Patients are responsible for following medical instructions and providing accurate health information
5. Optional Insurance Policy (Coming Soon)
Patients may optionally add medical complication insurance or travel protection to their packages. Information about coverage, providers, and pricing will be available soon.
→ Request a Quote for Insurance Add-On
Need help understanding these policies?
Contact us anytime — we’re happy to explain them clearly and answer your questions.
👉 Contact Us | Get a Free Quote