We understand that planning a medical trip abroad can raise many questions. Here are some of the most common — answered clearly and honestly by the HealthBridge MX team..
âť“ Is medical care in Mexico safe and high-quality?
Absolutely. We work only with accredited private hospitals and certified specialists in Mexico City and Guadalajara, all meeting international standards of oncology care.
Many of our partner doctors are English-speaking and have received advanced training in the U.S., Canada, or Europe. Facilities are equipped with cutting-edge technology, such as the Elekta Versa HD LINAC for precision radiotherapy.
âť“ How much can I save by using HealthBridge MX?
Most patients save between 50% and 70% compared to similar care in the U.S., Canada, or Europe — even after factoring in flights, lodging, and transportation.
âť“ Which cities do you operate in?
We currently offer medical coordination in Mexico City and Guadalajara, two of Mexico’s leading medical tourism hubs.
Both cities feature modern hospitals, oncology centers, and specialist clinics that serve international patients.
âť“ What types of treatments are available?
Our network includes multiple oncology subspecialties and related services, such as:
- Oncology & Radiation Oncology (advanced radiotherapy, Elekta Versa HD LINAC)
- Urology and Urologic Oncology (including robotic-assisted surgery)
- Diagnostic Imaging & Nuclear Medicine (MRI, PET/CT, SPECT‑CT, ultrasound, X-rays)
- General Surgery & Specialized Surgery
- Pathology and Biopsy Services
- Cardiology and Cardiovascular Medicine
- Internal Medicine
- Neurology and Neurosurgery
- Gastroenterology (endoscopy, colonoscopy, liver and pancreatic care)
- Orthopedics and Traumatology
- Gynecology and Obstetrics
- Dermatology
- Emergency and Urgent Care
- Preventive Medicine and Check-Up Packages
Future services coming soon: veterinary oncology, dental, cosmetic treatments and other integrative health services.
❓ What’s included in your medical travel packages?
We offer three flexible service levels designed for international patients:
- Basic: Medical appointment or treatment + document translation + coordination
- Medium: Everything in Basic + round-trip airfare + lodging near the treatment center
- Premium: Everything in Medium + airport/hotel/clinic transportation + 24/7 bilingual support + optional interpreter
Optional add-ons: hotel upgrades, wellness stays, companion arrangements, travel insurance, or extended recovery support and more.
âť“ Can I bring a travel companion?
Yes, absolutely. We can help coordinate their flights, lodging, and itinerary as well.
âť“ Will I receive medical records for my doctor at home?
Yes. We provide translated medical documentation, and we can help create a summary report for your local physician upon request.
âť“ Do you accept insurance?
We operate on a private-pay model. However, we can provide invoices and medical reports that may help you seek partial reimbursement from your insurance provider. We also offer optional travel insurance and complication coverage for added peace of mind.
âť“ What happens if I need support after returning home?
Depending on your chosen package, you may receive:
- A post-treatment teleconsultation with your specialist
- Ongoing access to our bilingual support team
- Coordination of follow-up with your Mexican medical provider
âť“ How do I get started?
It’s easy! Just click Get a Free Quote or Contact Us. One of our coordinators will be in touch within 24–48 hours to guide you through the next steps.